Thursday, November 3, 2011

Business Relationships

Business Relationship Management

Tailored and In-House Business Relationship Management

Our Business Relationship Management Skills Training can also be run as an in-house tailored programme to address specific issues within your company.

(Click here to send individuals on our Open Building Business Relationships Course)

Business Relationship Management Training Objectives

* Understanding relationship dynamics
* It's You They Buy
* Creating empathy
* Using personal disclosure
* Effective questioning, not third degree
* Uncovering unspoken needs
* Dealing with disagreement
* Steering not pushing
* Gaining new confidence

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